Frequently Asked Questions

Pick your service, tell us your vehicle (year, make, model), choose a date and a time window, and pay online — it takes about two minutes. We then text you to confirm your exact arrival window. Book at our services page anytime.

You pay the base price online when you book, which locks your slot. Some services are priced by vehicle (a larger truck or a luxury model can cost a bit more) — that difference is shown as an estimate up front, confirmed by text before we dispatch, and collected at the service. Nothing is ever charged or changed without your approval first.

Yes — free reschedule or cancellation up to 3 hours before your time window. Inside 3 hours, or if we arrive and can't access the vehicle, a $35 service-call fee applies. Just call or text (213) 212-1074.

Book a Diagnostic Check. We test and pinpoint the problem, and the diagnostic fee is applied to an in-scope service booked from that visit.

Every service has an upfront base price. Battery and oil services adjust modestly by vehicle — luxury/European models, full-size trucks and 8-cylinder engines cost more to service — and the booking page shows your estimated total before you pay. Your exact final price is confirmed by text before dispatch. Approved by you, always.

A standalone visit includes your technician's trip to you. Add the same service to another booking — wipers or filters during an oil change, for example — and it's the lower add-on price, because the trip is already covered. Both prices are shown on each service page.

No. If a job needs parts or work beyond what you booked, we quote the exact price and wait for your approval before doing anything extra. No approval, no work, no charge.

Yes — anywhere your vehicle is safely parked in our service area: driveway, office lot, or roadside. You don't need to be there for the whole visit as long as we can access the vehicle and reach you by phone.

In Los Angeles County, our own team. As we open new cities, vetted local independent technicians join the network — every job is photo-documented (before, during, after, plus your old parts) and backed by the same 90-day workmanship warranty.

Most visits run 30–60 minutes: a jump start about 15, an oil change about 45, a battery replacement about 30. Brake work varies by vehicle — your confirmation text includes the expected duration.

Most cars, SUVs and light trucks from 2000 to today, including hybrids and EV 12V batteries. Pick your year, make and model when you book and we bring the right parts the first time.

Book a Jump Start. We jump it and test the battery and charging system on the spot. If the battery won't hold a charge, we can replace it during the same visit.

You pick a warranty tier, not a part number — Value 1-year ($199), Plus 2-year ($249), Premium AGM 3-year ($299) — and we bring the exact battery your vehicle needs. Larger engines and AGM-required vehicles can price higher; the exact total is confirmed by text before dispatch.

Every job carries a 90-day workmanship warranty: if our work fails, we come back and make it right. Batteries carry their tier warranty — 1, 2 or 3 years depending on the tier you choose.

The Oil Change Plan puts your oil changes on schedule: $95 per visit for oil only, or $139 per visit including both air filters — every 4 or 6 months, your choice. We text you when a visit is due and you pick the day.

Anytime, from your customer account — no contracts, no cancellation fees, no calls required. Your member price is locked for as long as you stay on the plan.

We are live across Los Angeles County. Arizona and Texas launch next — Phoenix, Tucson, Dallas–Fort Worth, Houston, Austin and San Antonio — as local technicians join, and more markets follow. We only list a city once a real technician covers it.

No — we specialize in maintenance and roadside services only: batteries, oil, brakes, diagnostics, inspections, jump starts and small services like filters and wipers. If your vehicle needs major repair, a diagnostic visit will tell you straight and we'll point you the right way.

Call or text (213) 212-1074 or email contactus@getyourmobiletech.com, 7 days a week, 7 AM–8 PM. Technicians: see our Now Hiring page.